Privacy policy

Effective Date: September 25, 2025


Trailhead Printing ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, place an order, or interact with us in any way.


Information We Collect


We may collect the following types of personal information:


  • Name and contact details (email, phone number, mailing address)
  • Order and payment information
  • Uploaded files and project details
  • Communication preferences
  • Technical data (e.g., IP address, browser type, and access times)


How We Use Your Information We use your information to:


  • Fulfill orders and provide customer support
  • Process payments securely
  • Communicate about your project or inquiry
  • Improve our website and services
  • Comply with legal obligations


How We Protect Your Information


We implement reasonable security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Sensitive data, such as payment information, is encrypted and processed through secure third-party providers.


Sharing Your Information


We do not sell or rent your personal information. We may share information with trusted third parties who help us operate our website, process payments, or deliver services—as long as they agree to keep this information confidential.


Cookies and Tracking


Our website may use cookies or similar technologies to enhance your experience, analyze site usage, and assist in our marketing efforts. You can control cookie preferences through your browser settings.


Your Rights and Choices


You have the right to access, correct, or delete your personal information. To make a request, please contact us using the information below. We will respond promptly and in accordance with applicable laws.


Third-Party Links


Our website may contain links to other sites. We are not responsible for the privacy practices of these external sites.


Changes to This Policy


We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.


Contact Us


If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:


Trailhead Printing
1193 Hopmeadow Street
Simsbury, CT 06070
(860) 248-6113